Overview

We are inviting all practice staff who missed out on our face-to-face workshops to join us for an online Triage in General Practice workshop. The workshop covers the RACGP standards on triage, identifying high-risk patients, implementing practice policies and systems, techniques of triage and medico-legal issues.

Learning Outcomes 

• On completion of this activity participants will be able to...
• Implement a triage system in a general practice to mitigate risk in relation to the allocation of patient appointments, that complies with RACGP practice standards.
• Safely and appropriately implement triage skills in general practice, including those relating to telephone calls, procedures in the waiting room and interaction with the general practice team. 
• Use triage tools and guidelines to recognise and prioritise patients in the waiting room.   
• Document triage interactions, including advice received from other staff members.

Audience

GPs, nurses and practice staff

Presenter Details

Simon Gould, Assoc. Degree in Voc. Ed. and Training, Dip. Paramedical Science - Pre-Hospital Care, Cert. IV in Training and Assessment (TAE), RACGP EAR, Nationally Accredited Instructor/Examiner, Medics for Life